Chevrolet Captiva Owners Manual: Phone

Bluetooth

For vehicles equipped with Bluetooth capability, the system can interact with many cell phones, allowing:

• Placement and receipt of calls in a hands-free mode.
• Sharing of the cell phone’s address book or contact list with the vehicle.

To minimize driver distraction, before driving, and with the vehicle parked:

• Become familiar with the features of the cell phone.

  Organize the phone book and contact lists clearly and delete duplicate or rarely used entries.

  If possible, program speed dial or other shortcuts.

• Review the controls and operation of the infotainment system.
• Pair cell phone(s) to the vehicle.

  The system may not work with all cell phones. See "Pairing" in this section for more information.

• If the cell phone has voice dialing capability, learn to use that feature to access the address book or contact list. See "Voice Pass-Thru" in this section for more information.
• See "Storing and Deleting Phone Numbers" in this section for more information.

Warning

When using a cell phone, it can be distracting to look too long or too often at the screen of the phone or the infotainment system.

Focus your attention on driving.

A Bluetooth system can use a Bluetooth-capable cell phone with a Hands-Free Profile to make and receive phone calls. The system can be used while the key is in the ON/RUN or ACC/ACCESSORY position. The range of the Bluetooth system can be up to 9.1 m (30 ft).

Not all phones support all functions, and not all phones work with the in-vehicle Bluetooth system. See www.gm.com/bluetooth for more information on compatible phones.

Voice Recognition

The Bluetooth system uses voice recognition to interpret voice commands to dial phone numbers and name tags.

For additional information, say "Help" while you are in a voice recognition menu.

Noise: Keep interior noise levels to a minimum. The system may not recognize voice commands if there is too much background noise.

When to Speak: A short tone sounds after the system responds indicating when it is waiting for a voice command. Wait until the tone and then speak.

How to Speak: Speak clearly in a calm and natural voice.

Audio System

When using the in-vehicle Bluetooth system, sound comes through the vehicle's front audio system speakers and overrides the audio system. Use the audio system volume knob, during a call, to change the volume level. The adjusted volume level remains in memory for later calls. To prevent missed calls, a minimum volume level is used if the volume is turned down too low.

Bluetooth Controls

Use the buttons on the steering wheel to operate the in-vehicle Bluetooth system. See Steering Wheel Controls on page 5-2.

(Call/Mute): Press to answer incoming calls, confirm system information, and start speech recognition.

(End Call): Press to end a call, reject a call, or cancel an operation.

Pairing

A Bluetooth-enabled cell phone must be paired to the Bluetooth system and then connected to the vehicle before it can be used. See the cell phone manufacturer's user guide for Bluetooth functions before pairing the cell phone. If a Bluetooth phone is not connected, calls will be made using OnStar Hands-Free Calling, if equipped. See "OnStar," if equipped.

Pairing Information

• A Bluetooth phone with MP3 capability cannot be paired to the vehicle as a phone and an MP3 player at the same time.
• Up to five cell phones can be paired to the Bluetooth system.
• The pairing process is disabled when the vehicle is moving.
• Pairing only needs to be completed once, unless the pairing information on the cell phone changes or the cell phone is deleted from the system.
• Only one paired cell phone can be connected to the Bluetooth system at a time.
• If multiple paired cell phones are within range of the system, the system connects to the first available paired cell phone in the order that they were first paired to the system. To connect to a different paired phone, see "Connecting to a Different Phone" later in this section.

Pairing a Phone

1. Press and hold   for two seconds.
2. Say "Bluetooth." This command can be skipped.
3. Say "Pair." The system responds with instructions and a four-digit Personal Identification Number (PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.

   For help with this process, see the cell phone manufacturer's user guide.

5. Locate the device named "Your Vehicle" in the list on the cell phone. Follow the instructions on the cell phone to enter the PIN provided in Step 3. After the PIN is successfully entered, the system prompts you to provide a name for the paired cell phone.

   This name will be used to indicate which phones are paired and connected to the vehicle. The system responds with "<phone name> has been successfully paired" after the pairing process is complete.

6. Repeat Steps 1-5 to pair additional phones.

Listing All Paired and Connected Phones

The system can list all cell phones paired to it. If a paired cell phone is also connected to the vehicle, the system responds with "is connected" after that phone name.

1. Press and hold   for two seconds.
2. Say "Bluetooth."
3. Say "List."

Deleting a Paired Phone

If the phone name you want to delete is unknown, see "Listing All Paired and Connected Phones."

1. Press and hold   for two seconds.
2. Say "Bluetooth."
3. Say "Delete." The system asks which phone to delete.
4. Say the name of the phone you want to delete.

Connecting to a Different Phone

To connect to a different cell phone, the Bluetooth system looks for the next available cell phone in the order in which all available cell phones were paired. Depending on which cell phone you want to connect to, you may have to use this command several times.

1. Press and hold   for two seconds.
2. Say "Bluetooth."
3. Say "Change phone."

• If another cell phone is found, the response will be "<Phone name> is now connected."
• If another cell phone is not found, the original phone remains connected.

Storing and Deleting Phone Numbers

The system can store up to 30 phone numbers as name tags in the Hands-Free Directory that is shared between the Bluetooth and OnStar systems, if equipped.

The following commands are used to delete and store phone numbers.

Store: This command will store a phone number, or a group of numbers as a name tag.

Digit Store: This command allows a phone number to be stored as a name tag by entering the digits one at a time.

Delete: This command is used to delete individual name tags.

Delete All Name Tags: This command deletes all stored name tags in the Hands-Free Calling Directory and the OnStar Turn-by-Turn Destinations Directory, if equipped.

Using the "Store" Command

1. Press and hold for two seconds.
2. Say "Store."
3. Say the phone number or group of numbers you want to store all at once with no pauses, then follow the directions given by the system to save a name tag for this number.

Using the "Digit Store" Command

If an unwanted number is recognized by the system, say "Clear" at any time to clear the last number.

To hear all of the numbers recognized by the system, say "Verify" at any time.

1. Press and hold for two seconds.
2. Say "Digit Store."
3. Say each digit, one at a time, that you want to store. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say "Store," and then follow the directions given by the system to save a name tag for this number.

Using the "Delete" Command

1. Press and hold   for two seconds.
2. Say "Delete."
3. Say the name tag you want to delete.

Using the "Delete All Name Tags" Command

This command deletes all stored name tags in the Hands-Free Calling Directory and the OnStar Turn-by-Turn Destinations Directory, if equipped.

To delete all name tags:

1. Press and hold   for two seconds.
2. Say "Delete all name tags."

Listing Stored Numbers

The list command will list all stored numbers and name tags.

Using the "List" Command

1. Press and hold   for two seconds.
2. Say "Directory."
3. Say "Hands-Free Calling."
4. Say "List."

Making a Call

Calls can be made using the following commands.

Dial or Call: The dial or call command can be used interchangeably to dial a phone number or a stored name tag.

Digit Dial: This command allows a phone number to be dialed by entering the digits one at a time.

Re-dial: This command is used to dial the last number used on the cell phone.

Using the "Dial" or "Call" Command

1. Press and hold  for two seconds.
2. Say "Dial" or "Call."
3. Say the entire number without pausing, or say the name tag.

Once connected, the person called will be heard through the audio speakers.

Calling 911 Emergency

1. Press and hold   for two seconds.
2. Say "Dial" or "Call."
3. Say "911."
4. Say "Dial" or "Call."

Once connected, the person called will be heard through the audio speakers.

Using the "Digit Dial" Command

The digit dial command allows a phone number to be dialed by entering the digits one at a time.

After each digit is entered, the system repeats back the digit it heard followed by a tone.

If an unwanted number is recognized by the system, say "Clear" at any time to clear the last number.

To hear all of the numbers recognized by the system, say "Verify" at any time.

1. Press and hold   for two seconds.
2. Say "Digit Dial."
3. Say each digit, one at a time, that you want to dial. After each digit is entered, the system repeats back the digit it heard followed by a tone. After the last digit has been entered, say "Dial."

Once connected, the person called will be heard through the audio speakers.

Using the "Re-dial" Command

1. Press and hold for two seconds.
2. After the tone, say "Re-dial."

Once connected, the person called will be heard through the audio speakers.

Receiving a Call

When an incoming call is received, the audio system mutes and a ring tone is heard in the vehicle.

• Press   to answer the call.
• Press to ignore a call.

Call Waiting

Call waiting must be supported on the cell phone and enabled by the wireless service carrier.

• Press to answer an incoming call when another call is active. The original call is placed on hold.
• Press   again to return to the original call
• To ignore the incoming call, no action is required.
• Press to disconnect the current call and switch to the call on hold.

Three-Way Calling

Three-way calling must be supported on the cell phone and enabled by the wireless service carrier.

1. While on a call, press  .
2. Say "Three-way call."
3. Use the dial or call command to dial the number of the third party to be called.
4. Once the call is connected, press   to link all callers together.

Ending a Call

Press to end a call.

Muting a Call

During a call, all sounds from inside the vehicle can be muted so that the person on the other end of the call cannot hear them.

• To mute a call, press , and then say "Mute call."
• To cancel mute, press   , and then say "Un-mute call."

Transferring a Call

Audio can be transferred between the Bluetooth system and the cell phone.

The cell phone must be paired and connected with the Bluetooth system before a call can be transferred. The connection process can take up to two minutes after the ignition is turned to ON/RUN.

Transferring Audio from the Bluetooth System to a Cell Phone

During a call with the audio in the vehicle:

1. Press .
2. Say "Transfer Call."

Transferring Audio to the Bluetooth System from a Cell Phone

During a call with the audio on the cell phone, press . The audio transfers to the vehicle. If the audio does not transfer to the vehicle, use the audio transfer feature on the cell phone. See your cell phone manufacturer's user guide for more information.

Voice Pass-Thru

Voice pass-thru allows access to the voice recognition commands on the cell phone. See your cell phone manufacturer's user guide to see if the cell phone supports this feature.

To access contacts stored in the cell phone:

1. Press and hold   for two seconds.
2. Say "Bluetooth." This command can be skipped.
3. Say "Voice." The system responds "OK, accessing <phone name>."

The cell phone's normal prompt messages will go through their cycle according to the phone's operating instructions.

Dual Tone Multi-Frequency (DTMF) Tones

The Bluetooth system can send numbers and the numbers stored as name tags during a call. You can use this feature when calling a menu-driven phone system.

Account numbers can also be stored for use.

Sending a Number or Name Tag During a Call

1. Press . The system responds "Ready," followed by a tone.
2. Say "Dial."
3. Say the number or name tag to send.

Clearing the System

Unless information is deleted out of the in-vehicle Bluetooth system, it will be retained indefinitely. This includes all saved name tags in the phone book and phone pairing information. For information on how to delete this information, see the previous section "Deleting a Paired Phone" and the previous sections on deleting name tags.

Other Information

The Bluetooth® word mark and logos are owned by the Bluetooth® SIG, Inc. and any use of such marks by General Motors is under license.

Other trademarks and trade names are those of their respective owners.

See Radio Frequency Statement on page 13-15.

2018 Chevrolet Captiva owner's manual provides detailed information about the phone system, including Bluetooth connectivity and audio system integration. This section of the manual is designed to help users set up and use their mobile phones with the vehicle's audio and communication systems seamlessly.

Article covers the Bluetooth pairing process, guiding users on how to connect their compatible smartphones to the vehicle's Bluetooth system. This includes steps such as accessing the Bluetooth menu on the car's audio system, enabling Bluetooth on the phone, and searching for available devices to pair with. The manual may also provide instructions on entering a pairing code or using voice commands for hands-free pairing.

Once paired, the article explains how to make and receive calls using the car's audio controls or voice recognition feature. It may include information on accessing the phonebook, dialing numbers, answering and ending calls, and adjusting call volume through the vehicle's audio system. Additionally, the manual may cover advanced features like call waiting, call forwarding, and call history display.

Information delves into audio system integration, showcasing how users can stream music from their phones wirelessly via Bluetooth. We may provide details on navigating music playlists, adjusting audio settings, and controlling playback functions directly from the car's dashboard or steering wheel controls. Users can also learn about USB and auxiliary input options for connecting external devices to the audio system.